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Whale Done!: The Power of Positive Relationships by Ken Blanchard
Whale Done!: The Power of Positive Relationships by Ken Blanchard
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This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
